Hard Rock Hotel Riviera Maya - Adults Only -

Dry cleaning/laundry service
Gift shops or newsstand
Free water park access
Golf cart
Proposal/romance packages available
Golf clubs (equipment)
Pool umbrellas
Free WiFi
Number of bars/lounges - 7
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 3
Number of swim-up bars - 1
Tours/ticket assistance
Fitness classes on site
Free buffet breakfast
On private beach
Airport transportation (surcharge)
Outdoor tennis courts - 2
Free breakfast
Multilingual staff
Conference center
Daily
Number of coffee shops/cafes - 2
Ziplining on site
Elevator
Fitness facilities
Basketball on site
Bicycle rentals on site
Wheelchair accessible (may have limitations)
Wheelchair accessible
Food and water bowls
Wheelchair-accessible concierge desk
Beach umbrellas
Meeting rooms
Nightclub
Wheelchair-accessible registration desk
Karaoke
Television in common areas
Spa treatment room(s)
Arcade/game room
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Tennis lessons on site
Beach towels
Volleyball on site
Yoga classes/instruction on site
Golf lessons on site
Clubhouse
Couples/private dining
Luggage storage
Grocery/convenience store
Billiards or pool table
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 9
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Hiking/biking trails nearby
Free self parking
Free valet parking
Waterslide
Terrace
Beach sun loungers
Tennis on site
Hair salon
Pool sun loungers
ATM/banking
Pilates classes on site
Concierge services

Property Desc:

Property Location When you stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Puerto Aventuras Marina and Xplor Theme Park. This all-inclusive property is 8.9 mi (14.3 km) from Ferry to Cozumel and 9.2 mi (14.8 km) from Xcaret Eco Theme Park.

Rooms Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private hot tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Dining Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Puerto Aventuras Golf Club - 2.3 km / 1.4 mi
Puerto Aventuras Marina - 2.9 km / 1.8 mi
CEDAM Museum - 3 km / 1.8 mi
Oasis Beach - 3.1 km / 2 mi
Fatima Bay - 3.2 km / 2 mi
Kantenah Lagoon - 4.1 km / 2.6 mi
Chac Mol Cenote - 4.8 km / 3 mi
Ecopark Kantun Chi - 7.3 km / 4.5 mi
Cenote Cristalino - 7.3 km / 4.6 mi
Cenote Azul - 7.7 km / 4.8 mi
Caleta Chac-hal-al - 7.8 km / 4.9 mi
Cenote Jardín del Eden - 8.4 km / 5.2 mi
Chikinha Cenote - 8.8 km / 5.5 mi
Xpu-ha Beach - 11.8 km / 7.3 mi
Tajma Ha Cenote - 11.8 km / 7.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 37.4 km / 23.2 mi
Tulum Intl. Airport (TQO) - 89.2 km / 55.4 mi
Cancun Intl. Airport (CUN) - 75.6 km / 46.9 mi

Spoken Languages

English

Spanish

Know Before You Go:

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees:

• Airport shuttle fee: USD 68 per person (roundtrip)
• Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Checkin Time:

3:00 PM

Checkin End Time:

5:30 AM

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

May include:
Non-Smoking
Television
Turndown service
Premium bedding
Satellite TV service
Soundproofed rooms
In-room climate control (air conditioning)
Separate bathtub and shower
Coffee/tea maker
Private hot tub
Daily housekeeping
Free WiFi
Phone
In-room safe (laptop compatible)
Desk
Designer toiletries
Balcony
Towels provided
Premium TV channels
Bedsheets provided
Private hot tub (indoor)
TV size measurement: inch
Slippers
Bathrobes
Hair dryer
Iron/ironing board
Room service (24 hours)
Jetted bathtub
LCD TV
Free bottled water
Separate bedroom
Pet-friendly room
Blackout drapes/curtains
Smoking and Non-Smoking
DVD player
Private pool
Smoking
Terrace
Separate dining area